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Doug Klugh

Leadership in Modern Software Development

Experienced software development and DevOps manager with 20+ years of experience delivering advanced software systems for small and large companies.  Strong leadership in the development of modern software solutions through clean, predictable, and testable code utilizing object-oriented design principles.  Microsoft developer proficient in developing responsive user interfaces, web applications, web services, along with relational and NoSQL database solutions.

Experience includes managing 60+ software professionals over 3 years as a 1st and 2nd level manager and providing individual and team leadership to hundreds more.  Leadership experience includes coaching for the Intel® Software Academy and sharing expertise through conference presentations, coaching, training, and blogs as a member of the Intel® Agile Coaching Network.

Developing and leading training programs to uplift individual and team capabilities in various technical disciplines, including software engineering, eXtreme Programming (XP), Agile, and DevOps.  Continuing to extend my track record of consistently improving individual and team delivery, along with improvements in quality, predictability, and productivity.  I pride myself in succeeding where others have failed.  My work has impacted some of the world's top brands including Intel, IBM, Bayer, Fiserv, Wells Fargo, Bank of New York, and GoDaddy to name a few.

My passion lies in improving team performance, software quality, and productivity through effective integration of software engineering, Agile, and DevOps practices.

Professional Roles

Following is a list of professional roles I have successfully fulfilled throughout my career.  The timeframe for some of these roles overlap (i.e. I concurrently fulfilled the roles of Leader and Trainer).

Leader (10+ years)

Provided individual leadership to hundreds of software professionals and team leadership to over a dozen software/firmware development teams. Led the delivery of system, service, and application software through the development of technical solutions, the adoption of software processes, and commitment to quality, schedule, and scope. Leadership experience includes coaching for the Intel® Software Academy and sharing expertise through conference presentations, coaching, training, and blogs as a member of the Intel® Agile Coaching Network.

Manager (3+ years)

Managed 60+ software professionals as a 1st and 2nd level manager, while achieving short and long-term strategic planning, risk management, staffing, training, mentoring, career development, performance evaluations, and delivery on commitments with annual budgets of $1.2M and $5.8M.

Engineer (3+ years)

Designed, built, and delivered high quality software using engineering principles to ensure compliance to predefined quality models, including characteristics of extensibility, resiliency, scalability, and security.

Developer (10+ years)

Implemented and tested application, service, and database software to fulfill enterprise, business, and regulatory requirements.

Scrum Master (10+ years)

Coaching software development teams in living the values and principles of Agile to satisfy customers’ needs, along with technical practices to ensure that the products will easily support changes so they can continue to meet those customers’ needs throughout their lifetime. This is accomplished through continuous development of an Agile and DevOps mindset, while focusing the team on technical excellence.

Instructor (8+ years)

Developing and leading training programs to uplift individual and team capabilities in various technical disciplines, including software engineering, eXtreme Programming (XP), Agile, and DevOps.  These courses are listed under the Training menu above.

Professional Certifications

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AWS Certified Solutions Architect Associate

Issued: October 29, 2019
Expires: October 29, 2022

Certified in architecting and deploying secure and robust applications on AWS technologies.  Demonstrated technical expertise in defining solutions using architectural design principles based on customer requirements and providing implementation guidance based on best practices to the organization throughout the life cycle of the project.  Proficiency was verified in various AWS services, including IAM, S3, CloudFront, EC2, EBS, EFS, RDS, DynamoDB, Redshift, Elasticache, Kinesis, Route53, ASG, Lambda, API Gateway, VPC, ELB, Elastic Beanstalk, CloudFormation, Cognito, CloudWatch, CloudTrail, SNS, SQS, SWF, and Elastic Transcoder to build scalable, resilient, and cost-effective compute and storage systems.

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Microsoft Certified Azure Fundamentals

Issued:  July 18, 2020

Certified in cloud-based solutions and services and how those services are provided with Microsoft Azure.  Demonstrated foundational knowledge of cloud concepts, core Azure services, workloads, networking, storage, compute, security, privacy, compliance, application support, and application development.

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Microsoft Certified Professional

Issued:  July 29, 2002

Certified in developing and implementing Windows-based applications utilizing the Microsoft .NET Framework.  Demonstrated technical proficiency and expertise in creating user services, creating and managing components and .NET assemblies, consuming and manipulating data, and testing, debugging, configuring, securing, deploying, maintaining, and supporting Windows-based applications.

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Certified SAFe 5 Agilist

Issued: July 23, 2020
Expires: January 1, 2021

Certified in applying the Scaled Agile Framework (SAFe) to scale Lean and Agile development in the enterprise, using SAFe to facilitate a Lean-Agile transformation, applying Lean-Agile mindset and principles, planning and successfully executing Program Increments, executing and releasing value through Agile Release Trains (ARTs), and building an Agile portfolio with Lean-Agile budgeting.

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Certified SAFe 4 Agilist

Issued: January 3, 2020
Expires: January 1, 2021

Certified in applying the Scaled Agile Framework (SAFe) to scale Lean and Agile development in the enterprise, using SAFe to facilitate a Lean-Agile transformation, applying Lean-Agile mindset and principles, planning and successfully executing Program Increments, executing and releasing value through Agile Release Trains (ARTs), and building an Agile portfolio with Lean-Agile budgeting.

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Certified Scrum Master

Issued: March 31, 2009
Expires: October 30, 2020
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Certified Scrum Product Owner

Issued: August 24, 2011
Expires: October 30, 2020
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Certified Scrum Professional

Issued: October 15, 2010
Expires: October 30, 2020
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IBM Certified Advanced Technical Expert - DB2 For Clusters

Issued: March 13, 2001

Certified in designing, building, implementing, and supporting partitioned database systems.  Demonstrated expert knowledge and ability to define and administer partitioned databases, nodegroups, table spaces, and tables, implement data management including data loading, rebalancing, redistribution, backup and recovery, and implement performance tuning utilizing Explain facilities and monitoring tools to optimize join strategies, OLAP features, and database resources.

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IBM Certified Advanced Technical Expert - DB2 Data Replication

Issued:  January 22, 2001

Certified in applying advanced techniques required for complex data replication in DB2 and multi-vendor database environments.  Demonstrated expert knowledge and ability to define connectivity requirements, define and administer data replication components including replication sources, subscriptions, staging tables, replicas, and control tables/servers, configure, implement and administer data replication products including DPropR, DPropNR, DataJoiner, DB2 Capture, and DB2 Apply, and implement and support update-anywhere and mobile replications.

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IBM Certified Solution Technologist - e-business

Issued:  January 16, 2001

Certified in developing and implementing complex e-business solutions.  Demonstrated the technical skills required to develop and implement e-business applications, along with the ability to understand and articulate the issues, strategies, methodologies, and technical requirements of e-business projects.

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IBM Certified Solutions Expert - Business Intelligence

Issued:  November 22, 2000

Certified in performing the advanced skills required to design, develop, and support Business Intelligence applications.  Demonstrated expert knowledge and ability to define and implement the modeling, construction, and maintenance of data warehouses and data marts, define, organize, and maintain meta data, utilize OLAP servers to construct data cubes for dynamic, multi-dimensional analysis, and utilize data mining tools to extract information and present multi-component data mining frameworks.

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IBM Certified Solutions Expert - DB2 UDB Application Development

Issued:  February 25, 2000

Certified in relational database application development.  Demonstrated expert knowledge and ability to define, manipulate, and maintain complex relational database objects, apply advanced SQL concepts, optimize concurrency, and utilize numerous Application Programming Interfaces (APIs).

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Certified Hexawise Test Design Professional

Issued: April 22, 2020
Expires: April 22, 2023

Certified in designing thorough and efficient sets of software tests using proven, modern strategies.  Demonstrated specialized expertise in designing sets of unusually thorough and efficient software tests, distinguishing between shallow, wasteful sets of test sets and optimized sets of tests, generating sets of tests that systematically eliminate wasteful repetition, and clearly describing and reporting coverage achieved by test sets.

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Six Sigma - Green Belt

Issued:  June, 2004

Certified in applying tools and techniques to enable breakthrough process and quality improvements utilizing the Six Sigma methodology.  Demonstrated a thorough understanding of all aspects of the Six Sigma Method including competence in subject matters contained within the phases of Define, Measure, Analyze, Improve and Control (DMAIC).  A Six Sigma Green Belt understands how to implement, perform, interpret and apply Six Sigma at a high level of proficiency.

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