Work Experience
Agile Leader
Nationwide Mutual Insurance Companylaunch
September 2015 - Present

Leading the development and delivery of software products servicing insurance agents, underwriters, and claims processors.  Driving the alignment of software development with engineering best practices, along with Lean, Scaled Agile and DevOps methodologies.  Supporting product delivery through management of capacity, demand, cost plans, iteration plans, program increments, release schedules, risk assessments and mitigation.  Improving the delivery of software solutions across several organizations and numerous teams through SME leadership in Agile, DevOps, and software engineering — facilitating improvements in quality, predictability, productivity, and speed to market.  Led efforts to stand up new software development lines to facilitate rapid delivery.  Led eight other lines and assisted five others in the development of numerous specialty insurance and bond products.

Director of DevOps
Ipro Tech, LLClaunch
December 2014 – May 2015

Led an organization of 7 engineering teams in the development of industry leading, e-discovery software products.  Decreased lead time by 50% for six customer-facing desktop and web applications by accelerating the workflow from our development teams to our customers and increasing throughput by releasing smaller pieces of functionality more frequently.  These improvements were realized through the adoption, training, and implementation of new processes, tools, and practices, including test and deployment automation.

Engineering Manager
Intel Corporationlaunch
January 2012 – April 2014

Managed all enterprise software development for new and legacy software to support development operations in the CSG Software Center of Excellence.  Developed and communicated product visions and roadmaps to various levels of stakeholders.  Coached and mentored development teams in employing Agile practices, requirements engineering, data, process, and software modeling, design principles, implementation through clean, testable, and predictable code, along with creation and execution of test plans and test cases.  Managed software configuration and release management activities to ensure the integrity of all software builds, product baselines, change management processes, version control, and IP plans for multiple product lines, including Intel® Rapid Storage Technology (RST) and Intel® Smart Response Technology (SRT).  Built and sustained key relationships with teams, groups, and organizations across Intel.  As Process Improvement Lead, I directed efforts to evaluate, improve, and manage our organization’s software processes.  As Security Champion, I led all efforts to ensure security requirements were being met throughout the development lifecycle for Intel® RST and Intel® SRT.

Technical Program Manager
Intel Corporationlaunch
August 2010 – December 2011

Supported the delivery of major upgrades to Intel® Smart Response Technology and Intel® Rapid Storage Technology products for both client and enterprise server solutions.  While leading a major organizational change through the adoption of Agile practices in the CSG Software Center of Excellence, I coached, trained, and mentored Scrum Masters, Product Owners, and team members in delivering application and system software to align with the production release of new chipsets.  As the Scrum process owner for our organization, I initiated a strategic shift in program planning to align with Agile principles.  I also facilitated a Scrum of Scrums to coordinate numerous interteam dependencies and facilitate continuous release planning for six development teams.

Software Engineer
April 2008 – July 2010

Led the full-stack development of a proprietary business intelligence framework for this world-leading Internet company.  Delivered a single-page web application that provided decision support capabilities, trend analysis, forecasting, and monitoring of key business performance metrics related to Internet domains and Internet domains secondary markets.  Served as build and release engineer to ensure integrity of software builds.  Also, spearheaded my department’s adoption and implementation of Scrum to improve quality and speed to market.

Web Developer
Wells Fargo & Companylaunch
January 2007 – March 2008

Provided risk management, software solutions to ensure the bank's compliance with federal and state regulations.  Led the development and implementation of an ASP.NET Line of Business application to assist in compliance auditing and quality control.  Development on a full Microsoft stack included Agile methods, business process and data modeling, authorship and management of functional and strategic requirements, design and implementation of software and data architectures, construction of business application and relational database software, execution of unit, functional, integrated, and regression testing, design and administration of SCM strategies, along with administration of SQL Server database and IIS webservers.

Business Systems Consultant
Wells Fargo & Companylaunch
April 2005 – December 2006

Delivered business intelligence solutions to various business units within the Consumer Credit Group.  Acted as a liaison between client and technical organizations.  Analyzed complex business problems to be resolved with automated systems.  Worked with user groups to assess needs and providetechnical assistance.  Developed technical designs and specifications for software solutions.  Developed and maintained a conceptual data model which documented 27 systems of record.  Contributed my modeling expertise in various JRP sessions for a business intelligence initiative for the Customer Management Group.

Senior Consultant
Wells Fargo & Companylaunch
June 2004 – March 2005

Delivered data management solutions to support numerous business units within the Home and Consumer Finance Group.  Support activities included development of various data mart components and ETL processes, along with optimization of SQL code and database resources.

Senior Consultant
Fifth Third Securitieslaunch
September 2002 – April 2003

Developed, supported, and managed production applications for Fifth Third Securities.  Development included building and maintaining Classic ASP web applications for the Brokerage Intranet, along with business applications to process account, transaction, position, demographic, suitability, and compliance data for securities, annuities, and mutual funds.  As an early adopter of Scrum, I coordinated efforts in applying Agile methods in the development of an annuity auditing system.

Lead Technical Consultant
February 2000 – May 2002

Coordinated the technical efforts of several highly visible retail loan conversion projects for large client acquisitions.  Worked directly with client banks to refine requirements, design solutions, and deliver application software to convert the retail loan business and loan portfolios onto Fiserv’s enterprise systems.  Banking applications included Internet and Telephone Banking, Installment Loans, Mortgage Loans, Line of Credit (including credit card processing), and Online Collections.

DB2 Consultant
Bank of New York Mellonlaunch
January 1999 – January 2000

Developed relational database components as part of a Classic ASP web application that provided clients, consultants, and investment and account managers with multi-currency security and portfolio information.  Created stored procedures to integrate custody, accounting, performance, and analytical information, performed unit, integration, and regression testing and validation, and provided DB2 expertise and support.

Team Leader
April 1997 – December 1998

Led the development efforts of five software developers that successfully converted the retail loan business from ten (10) acquired banks onto Fiserv’s enterprise systems.  Directed all technical efforts for all retail loan conversion projects including implementation of requirements, software design, conversion implementation, and post-conversion validation.  Handled the requirements, design, development, and implementation of all acquisitions for Fiserv’s largest client.  Traveled to client sites to meet with personnel from the banks and/or processors.  Banking applications included Installment Loans, Mortgage Loans, Dealer Loans, Line of Credit (including credit card processing), and Online Collections.

Data Warehouse Consultant
August 1996 – March 1997

Developed an enterprise data mart utilizing data from DB2, IMS, and Oracle databases by extracting, converting, transforming, consolidating, integrating, and migrating data related to product development.

Business Systems Analyst
Highmark Blue Cross Blue Shieldlaunch
April 1991 – July 1996

Provided business intelligence solutions by developing, implementing, and supporting numerous reporting systems sourced from DB2 and IMS databases.  Gathered requirements from various business units, designed, coded, and validated solutions, and worked closely with the business units to assure their business intelligence needs were being met.  Also data mined a variety of claim, benefit, membership, tracking, and repository systems, and acted as a source of knowledge, education, and technical support for various systems and platforms.

Systems Analyst
July 1988 – March 1991

Participated in developing and implementing a new inventory management system.  Developed formal designs and development plans, created detailed testing plans, provided technical assistance to programming, information center, and operational staff, and developed technical and operational documentation.

Intel Achievement Award
Panther Point
December 2011

In recognition of my contributions to the development of Panther Point, the first chipset with integrated USB 3.0 host controller.

Bachelor of Science Degree | Computer Science
Slippery Rock University of Pennsylvanialaunch

AWS Certified Solutions Architect Associate

Issued: October 29, 2019
Expires: October 29, 2022

Certified in architecting and deploying secure and robust applications on AWS technologies.  Demonstrated technical expertise in defining solutions using architectural design principles based on customer requirements and providing implementation guidance based on best practices to the organization throughout the life cycle of the project.  Proficiency was verified in various AWS services, including IAM, S3, CloudFront, EC2, EBS, EFS, RDS, DynamoDB, Redshift, Elasticache, Kinesis, Route53, ASG, Lambda, API Gateway, VPC, ELB, Elastic Beanstalk, CloudFormation, Cognito, CloudWatch, CloudTrail, SNS, SQS, SWF, and Elastic Transcoder to build scalable, resilient, and cost-effective compute and storage systems.

Verify Certification

Microsoft Certified Azure Fundamentals

Issued:  July 18, 2020

Certified in cloud-based solutions and services and how those services are provided with Microsoft Azure.  Demonstrated foundational knowledge of cloud concepts, core Azure services, workloads, networking, storage, compute, security, privacy, compliance, application support, and application development.

View Certificate

Microsoft Certified Professional

Issued:  July 29, 2002

Certified in developing and implementing Windows-based applications utilizing the Microsoft .NET Framework.  Demonstrated technical proficiency and expertise in creating user services, creating and managing components and .NET assemblies, consuming and manipulating data, and testing, debugging, configuring, securing, deploying, maintaining, and supporting Windows-based applications.

View Certificate

Certified Scrum Master

Issued: March 31, 2009
Expires: October 30, 2024
Verify Certification

Certified Scrum Product Owner

Issued: August 24, 2011
Expires: October 30, 2024
Verify Certification

Certified Scrum Professional

Issued: October 15, 2010
Expires: October 30, 2022
View Certificate

Certified SAFe 5 Agilist

Issued: July 23, 2020
Expires: January 1, 2021

Certified in applying the Scaled Agile Framework (SAFe) to scale Lean and Agile development in the enterprise, using SAFe to facilitate a Lean-Agile transformation, applying Lean-Agile mindset and principles, planning and successfully executing Program Increments, executing and releasing value through Agile Release Trains (ARTs), and building an Agile portfolio with Lean-Agile budgeting.

Verify Certification

Certified SAFe 4 Agilist

Issued: January 3, 2020
Expires: January 1, 2021

Certified in applying the Scaled Agile Framework (SAFe) to scale Lean and Agile development in the enterprise, using SAFe to facilitate a Lean-Agile transformation, applying Lean-Agile mindset and principles, planning and successfully executing Program Increments, executing and releasing value through Agile Release Trains (ARTs), and building an Agile portfolio with Lean-Agile budgeting.

Verify Certification

IBM Certified Advanced Technical Expert - DB2 For Clusters

Issued: March 13, 2001

Certified in designing, building, implementing, and supporting partitioned database systems.  Demonstrated expert knowledge and ability to define and administer partitioned databases, nodegroups, table spaces, and tables, implement data management including data loading, rebalancing, redistribution, backup and recovery, and implement performance tuning utilizing Explain facilities and monitoring tools to optimize join strategies, OLAP features, and database resources.

View Certificate

IBM Certified Advanced Technical Expert - DB2 Data Replication

Issued:  January 22, 2001

Certified in applying advanced techniques required for complex data replication in DB2 and multi-vendor database environments.  Demonstrated expert knowledge and ability to define connectivity requirements, define and administer data replication components including replication sources, subscriptions, staging tables, replicas, and control tables/servers, configure, implement and administer data replication products including DPropR, DPropNR, DataJoiner, DB2 Capture, and DB2 Apply, and implement and support update-anywhere and mobile replications.

View Certificate

IBM Certified Solution Technologist - e-business

Issued:  January 16, 2001

Certified in developing and implementing complex e-business solutions.  Demonstrated the technical skills required to develop and implement e-business applications, along with the ability to understand and articulate the issues, strategies, methodologies, and technical requirements of e-business projects.

View Certificate

IBM Certified Solutions Expert - Business Intelligence

Issued:  November 22, 2000

Certified in performing the advanced skills required to design, develop, and support Business Intelligence applications.  Demonstrated expert knowledge and ability to define and implement the modeling, construction, and maintenance of data warehouses and data marts, define, organize, and maintain meta data, utilize OLAP servers to construct data cubes for dynamic, multi-dimensional analysis, and utilize data mining tools to extract information and present multi-component data mining frameworks.

View Certificate

IBM Certified Solutions Expert - DB2 UDB Application Development

Issued:  February 25, 2000

Certified in relational database application development.  Demonstrated expert knowledge and ability to define, manipulate, and maintain complex relational database objects, apply advanced SQL concepts, optimize concurrency, and utilize numerous Application Programming Interfaces (APIs).

View Certificate

Certified Hexawise Test Design Professional

Issued: April 22, 2020
Expires: April 22, 2023

Certified in designing thorough and efficient sets of software tests using proven, modern strategies.  Demonstrated specialized expertise in designing sets of unusually thorough and efficient software tests, distinguishing between shallow, wasteful sets of test sets and optimized sets of tests, generating sets of tests that systematically eliminate wasteful repetition, and clearly describing and reporting coverage achieved by test sets.

View Certificate

Six Sigma - Green Belt

Issued:  June, 2004

Certified in applying tools and techniques to enable breakthrough process and quality improvements utilizing the Six Sigma methodology.  Demonstrated a thorough understanding of all aspects of the Six Sigma Method including competence in subject matters contained within the phases of Define, Measure, Analyze, Improve and Control (DMAIC).  A Six Sigma Green Belt understands how to implement, perform, interpret and apply Six Sigma at a high level of proficiency.

View Certificate