Led an organization of 7 engineering teams in the development of industry leading, e-discovery software products.  Decreased lead time by 50% for six customer-facing desktop and web applications by accelerating the workflow from our development teams to our customers and increasing throughput by releasing smaller pieces of functionality more frequently.  These improvements were realized through the adoption, training, and implementation of new processes, tools, and practices, including test and deployment automation.

Managed all enterprise software development for new and legacy software to support development operations in the CSG Software Center of Excellence.  Developed and communicated product visions and roadmaps to various levels of stakeholders.  Coached and mentored development teams in employing Agile practices, requirements engineering, data, process, and software modeling, design principles, implementation through clean, testable, and predictable code, along with creation and execution of test plans and test cases.  Managed software configuration and release management activities to ensure the integrity of all software builds, product baselines, change management processes, version control, and IP plans for multiple product lines, including Intel® Rapid Storage Technology (RST) and Intel® Smart Response Technology (SRT).  Built and sustained key relationships with teams, groups, and organizations across Intel.  As Process Improvement Lead, I directed efforts to evaluate, improve, and manage our organization’s software processes.  As Security Champion, I led all efforts to ensure security requirements were being met throughout the development lifecycle for Intel® RST and Intel® SRT.

Supported the delivery of major upgrades to Intel® Smart Response Technology and Intel® Rapid Storage Technology products for both client and enterprise server solutions.  While leading a major organizational change through the adoption of Agile practices in the CSG Software Center of Excellence, I coached, trained, and mentored Scrum Masters, Product Owners, and team members in delivering application and system software to align with the production release of new chipsets.  As the Scrum process owner for our organization, I initiated a strategic shift in program planning to align with Agile principles.  I also facilitated a Scrum of Scrums to coordinate numerous interteam dependencies and facilitate continuous release planning for six development teams.

Led the full-stack development of a proprietary business intelligence framework for this world-leading Internet company.  Delivered a single-page web application that provided decision support capabilities, trend analysis, forecasting, and monitoring of key business performance metrics related to Internet domains and Internet domains secondary markets.  Served as build and release engineer to ensure integrity of software builds.  Also, spearheaded my department’s adoption and implementation of Scrum to improve quality and speed to market.

Provided risk management, software solutions to ensure the bank's compliance with federal and state regulations.  Led the development and implementation of an ASP.NET Line of Business application to assist in compliance auditing and quality control.  Development on a full Microsoft stack included Agile methods, business process and data modeling, authorship and management of functional and strategic requirements, design and implementation of software and data architectures, construction of business application and relational database software, execution of unit, functional, integrated, and regression testing, design and administration of SCM strategies, along with administration of SQL Server database and IIS webservers.

Delivered business intelligence solutions to various business units within the Consumer Credit Group.  Acted as a liaison between client and technical organizations.  Analyzed complex business problems to be resolved with automated systems.  Worked with user groups to assess needs and providetechnical assistance.  Developed technical designs and specifications for software solutions.  Developed and maintained a conceptual data model which documented 27 systems of record.  Contributed my modeling expertise in various JRP sessions for a business intelligence initiative for the Customer Management Group.

Delivered data management solutions to support numerous business units within the Home and Consumer Finance Group.  Support activities included development of various data mart components and ETL processes, along with optimization of SQL code and database resources.

Developed, supported, and managed production applications for Fifth Third Securities.  Development included building and maintaining Classic ASP web applications for the Brokerage Intranet, along with business applications to process account, transaction, position, demographic, suitability, and compliance data for securities, annuities, and mutual funds.  As an early adopter of Scrum, I coordinated efforts in applying Agile methods in the development of an annuity auditing system.

Coordinated the technical efforts of several highly visible retail loan conversion projects for large client acquisitions.  Worked directly with client banks to refine requirements, design solutions, and deliver application software to convert the retail loan business and loan portfolios onto Fiserv’s enterprise systems.  Banking applications included Internet and Telephone Banking, Installment Loans, Mortgage Loans, Line of Credit (including credit card processing), and Online Collections.

Developed relational database components as part of a Classic ASP web application that provided clients, consultants, and investment and account managers with multi-currency security and portfolio information.  Created stored procedures to integrate custody, accounting, performance, and analytical information, performed unit, integration, and regression testing and validation, and provided DB2 expertise and support.

Led the development efforts of five software developers that successfully converted the retail loan business from ten (10) acquired banks onto Fiserv’s enterprise systems.  Directed all technical efforts for all retail loan conversion projects including implementation of requirements, software design, conversion implementation, and post-conversion validation.  Handled the requirements, design, development, and implementation of all acquisitions for Fiserv’s largest client.  Traveled to client sites to meet with personnel from the banks and/or processors.  Banking applications included Installment Loans, Mortgage Loans, Dealer Loans, Line of Credit (including credit card processing), and Online Collections.

Developed an enterprise data mart utilizing data from DB2, IMS, and Oracle databases by extracting, converting, transforming, consolidating, integrating, and migrating data related to product development.

Provided business intelligence solutions by developing, implementing, and supporting numerous reporting systems sourced from DB2 and IMS databases.  Gathered requirements from various business units, designed, coded, and validated solutions, and worked closely with the business units to assure their business intelligence needs were being met.  Also data mined a variety of claim, benefit, membership, tracking, and repository systems, and acted as a source of knowledge, education, and technical support for various systems and platforms.

Participated in developing and implementing a new inventory management system.  Developed formal designs and development plans, created detailed testing plans, provided technical assistance to programming, information center, and operational staff, and developed technical and operational documentation.